Residential Service Manager

Full-time
Posted 2 weeks ago

We have an excellent opportunity for an enthusiastic Registered Service Manager to join our fledgling supported accommodation home for 16–18-year-olds, in Hythe, Kent. We are a family -oriented health and social care provider who is passionate about delivering support to young vulnerable people.

If you believe in empowering young people to thrive and be their best version of themselves, this role is for you. Children’s well-being is at the core of the services we deliver. If this resonates with your passion you have for supporting children then we would love to hear from you.

The Registered Service Manager will lead an amazing staff team, manage support plans, and ensure compliance to Ofsted Regulations and Quality Standards, whilst fostering a nurturing environment for both young people.

You will be joining PFC Care Ltd to hire, grow and support a highly trained and passionate team that put the young people at the heart of everything we do.

Key tasks and responsibilities:

· Day to day managerial oversight

· Play a key role in contributing to operational and strategic plans enabling business growth

· Meeting Ofsted regulatory requirements

· Representing PFC Care to various stakeholders

· Developing an effective, highly skilled team

· Auditing and Quality assurance control

· Collaborate with the local community and charitable organisations

Duties:

· Supervise daily operations of the supported accommodation provision, ensuring adherence to Ofsted Regulations and Quality Standards.

· Develop, implement, and review individual support plans tailored to the needs of young people.

· Maintain accurate records of young people’s progress and any incidents that occur.

· Manage staff recruitment, training, and performance evaluations to maintain a high standard of support.

· Provide leadership to staff, supervise and support staff in delivering exceptional support, whilst fostering a positive team environment

· Conduct regular risk assessments of young people’s needs and adjust support plans accordingly.

· Ensure that the accommodation is compliant with all health and safety regulations, including conducting regular audits.

· Engage with young people and their families to address concerns and enhance their overall experience within the home.

Experience:

· At least two years of experience in a position relevant to residential support of children or adults within the five years

· Hold or prepared to work towards Level 5 Diploma in Leadership and Management for Residential Childcare (England)

· Previous experience in supported accommodation services or similar care settings is essential and a strong understanding of the Ofsted Regulations.

· Proven track record in leading, managing and supervising teams.

· Familiarity with and sympathetic to young people’s needs including those who have suffered trauma and/or abuse or exploitation, is highly desirable.

· Strong leadership skills with the ability to motivate and manage a diverse team effectively.

· Experience in developing and managing support plans tailored to individual resident needs.

You will gain a variety of excellent benefits, including:

· Continued professional development and training

· Career progression

· Being part of a supportive and friendly network

· Good work life balance

· Being a part of a professional and fun work environment

· Annual leave increases for length of service

· Well-being programme and initiatives

· Annual salary review

Job Type: Full-time

Salary: £35,000.00-£40,000.00 per year

Schedule:

Monday to Friday

Weekend availability

Supplemental pay types:

Annual bonus

Ability to commute/relocate:

Kent : reliably commute or plan to relocate before starting work (required)

If you feel this is you and you would like to be part of our friendly and supportive team – email your CV to info@pfccare.co.uk

Please note : We do not offer Certificate of Sponsorship for this role.

Job Type: Full-time

Pay: £28,000.00-£35,000.00 per year

Additional pay:

  • Loyalty bonus
  • Performance bonus

Benefits:

  • Company events
  • Company pension
  • On-site parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability
  • Work Location: In person

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